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"let me say upfront that i’ve used norton for the last 11 years with little problem bar laptops slowing down when background tasks are in full flight"

"got it for vpn and it doesn't work!"

"however i refused as i don't want anyone having access to my computer hence the reason for anti virus software"

"waste of time"

"when trying to use that code norton kept directing me to a page that was no longer available"

"so for me a waste of money"

"having used norton for many many years as 1st choice antivirus software"

"even when you try to cancel the auto renewal they threaten that you will loose protection"

"be aware that this product is non returnable set up is not straight forward also slows down computer laptop very disappointed"

"excellent anti virus but downfall is it takes forever to scan and update"

"i uninstalled the program entirely supposedly successfully but one file app something installed by a technician?"

"stopping the auto renewal is made very difficult indeed but persevere and it can be done"

"i have been using norton for years after the horrendous mess that was older mcafee suites"

"only issue is that rather than applying as an extension norton subscription manager sees this as a second license"

"norton needs to sort this as feels like rip off"

"as stated in other comments it would be easier to go direct through norton except they ask for a ridiculously raised fee to renew subscription but i may have to just do it if this fails again"

"it drives me crazy"

"how it gets four stars plus is a mystery just google "can't remove norton"

"secondly i shouldn't have to put any payment details in or address etc ironic it goes on about preventing cyber attacks and details being stolen and yet you have to put in payments details for automatic renewal that you don't want and can opt out of later?"

"i've just learned that entering this product on the your norton account page as a "renewal" with 29 days to go in order to avoid the vicious nagging will simply result in the loss of 29 days of subscription"

"very disgruntled"

"only once 2003 has a virus got past the firewall but was detected and stopped before doing damage"

"the vpn irritatingly drops off and has to be reset"

"with 360 loaded tried to update definitions which failed"

"my main issue is the renewal process to get best price you have to avoid automatic renewal why do norton make manual installation of new subscription so problematic for this reason only 3 stars"

"i have bought norton cover for 12 years now very naive the first year cost a hell of a price"

"before you are able to use the product the key supplied is blocked until you enter your full credit card details and then accept automatic renewal after the first year at which time they can charge inflated prices or any price they choose"

"i however am now looking for another anti virus product for next year as to register you now have to enter card details in an attempt by norton to force you to purchase it from them"

"a very misleading product discription on amazon which clearly stated that this product is compatible with mac"

"norton please bring back internet security or a simpler less convoluted program than 360 which self evidently has a myriad of problems"

"the only problem wasn't with the service from the seller but with norton"

"worst purchase of my life"

"very painful upgrade from previous norton product"

"rubbish customer help the usual asian based staff and useless 'advice' peppered with 'i am surely looking forward to helping you' nonsense followed by more useless advice telling you to go back to the point you were at before you asked for help"

"it didn't however block malicious urls!"

"it’s capable of removing most of the malicious contents"

"the most difficult thing is having a key and not renewing on line"

"as to installing on windows 10 surface pro you may face problems when installing this as i did tried 3 times and kept on telling me that it failed due to possibly an infected device my surface was just out of the box brand new so this was absurd"

"on the ios version of norton vpn it clearly does not work"

"to make matters worse the amazon return window has now closed"

"i checked google and people have been complaining about norton's notifications for years and still norton doesn't change anything"

"there is no way around it no payment details no activation even though you've paid for a 12 month licence!"

"takes about ages to load up web pages crippled my machines"

"i have been using norton for years after the horrendous mess that was older mcafee suites"

"did not install well over previous copy and wasted one user copy getting it to install as software still said software had expired"

"have tried all the fixes suggested by norton and other sites to no avail"

"norton auto fix recommended but failed"

"if you subsequently do cancel this it will pop up incessant nark windows "advising" you of its immanent end"

"upon trying to download on a brand new laptop i was having trouble getting the product installed"

"sent feedback to norton approx 2 weeks ago but not a word in response their customer service has always been poor to my mind"

"in the end i logged back in and deleted the payment details"

"have bought norton for many years now buying from amazon is not much of a price difference from anywhere else if your buying norton you know what it does and it does it well"

"with my norton username and password it wasnt a scam site btw lo and behold i'm in my account with my soon expire software visible and the "activate new code" button"

"they offered me three packages all for hundreds of pounds to remove a alleged trojan from my home network"

"if you buy the product key why should you have to give bank details for a ortomatic renewal when it’s ended it’s up to you if you won’t to renew will look for other security for my computer not with norton"

"once you have renewed you then have to go back into your account delete all your card information and cancel auto renew"

"via live chat a norton technician first told me how to correctly go about this exactly what i’d done then tried himself only to be told invalid code again"

"this has to be the most annoying software i've ever used"

"this apparently can be cancelled in the account but time will tell if this proves to be easy"

"rubbish customer help the usual asian based staff and useless 'advice' peppered with 'i am surely looking forward to helping you' nonsense followed by more useless advice telling you to go back to the point you were at before you asked for help"

"one of the few other programs that gets better reviews gave me so many false positives that i abandoned it for norton some time ago and i have not regretted this"

"i also found the software messy "

"seriously buyer beware and i’m not someone who writes reviews"

"i've been using norton on my pcs for years and have decided not to change have had no problems with it nor unchecked virus intrusions"

"thought i was purchasing a 1 yr norton use but no they want your credit card and sign up forever do not buy this"

"i have trusted norton for 20 years to protect me however on this occasion i felt as if i was being scammed"

"this came by return of post!"

"had a few issues trying to install product then similar problems trying to run checks through time i have ironed them out"

"the extra long activation code will oblige you by not working"

"i'm really sorry having been a supporter of norton for many years but this company has lost its way"

"the vpn is very slow"

"did not install well over previous copy and wasted one user copy getting it to install as software still said software had expired"

"as to installing on windows 10 surface pro you may face problems when installing this as i did tried 3 times and kept on telling me that it failed due to possibly an infected device my surface was just out of the box brand new so this was absurd"

"my advice unsubscribe for auto renewal straight after you register the product and avoid eye watering costs that will no doubt follow through auto renewal"

"i could understand it if you were purchasing the product from the norton website where you'd have to enter payment details in the first place but to buy the product key from an independent seller and then have to enter your details so that norton can automatically bill you again 12 months time"

"it's not easy but it is possible"

"it doesn’t end there"

"i tested it against the eicar test file using standard http not https as i know most vpns do not decrypt https traffic and the amtso phishing test page"

"it is very much the same from previous versions the only difference is now you have a home screen to quick launch stuff from if you want that you can have the standard classic interface if you like i am really liking the vpn that is a great introduction to the anti virus suit it can be a bit buggy with"

"new certs not recognised"

"be advised you get a passcode but unable activate unless you subscribe with your bank details"

"only after it dawned on me that i was using a different version of the program did i dig the packaging out of the bin to find that i had received not 'norton 360 premium' but 'norton security premium' which doesn't come with vpn and has less cloud storage"

"i know you can opt out bla bla i shouldn't have to"

"have been using norton for a few years now and never really had a problem"

"only after it dawned on me that i was using a different version of the program did i dig the packaging out of the bin to find that i had received not 'norton 360 premium' but 'norton security premium' which doesn't come with vpn and has less cloud storage"

"after i declined my account was stopped from accessing the norton site and the product key not useable any more"

"however i refused as i don't want anyone having access to my computer hence the reason for anti virus software"

"i googled this issue and it turns out i'm not alone!"

"you can select to turn notifications off temporarily unfortuntely the longest is only 1 day which i now have to do every time i switch on my computer if i remember"

"after i declined my account was stopped from accessing the norton site and the product key not useable any more"

"i have bought norton cover for 12 years now very naive the first year cost a hell of a price"

"this program would not allow me to put the code in and would not load itself in my computer so i never used it"

"windows 10 when you need to turn the vpn off for certain websites not always but some of the time it can disconnect you internet connection this is fixed by a quick reboot of your system no big issue really every is working good so far broadband speed is a little slower with the vpn on but not by much but something to think about if you really do need the speed for say like gaming or streaming 4k stuff everything else is fine but you dont have to use the vpn if you dont want too"

"come on norton get your act together and regain public confidence and stop this unacceptable behaviour"

"sent feedback to norton approx 2 weeks ago but not a word in response their customer service has always been poor to my mind"

"my main issue is the renewal process to get best price you have to avoid automatic renewal why do norton make manual installation of new subscription so problematic for this reason only 3 stars"

"i simply don't trust this squad"

"as to automatic renewal yes when installing the product will ask you to enter the details for a payment card but once the product is installed you can easily switch off the automatic renewal option"

"mac couldn’t reboot"

"be aware that this product is non returnable set up is not straight forward also slows down computer laptop very disappointed"

"however next year will be going back to my kaspersky software as never had any issues with that on win 10 or mac"

"after struggling for quite a while trying to enable this on my phone and tablet i was cursing symantec sorry symantec!"

"norton symantec broadcom really need to work on their qa processes!"

"the most difficult thing is having a key and not renewing on line"

"windows 10 when you need to turn the vpn off for certain websites not always but some of the time it can disconnect you internet connection this is fixed by a quick reboot of your system no big issue really every is working good so far broadband speed is a little slower with the vpn on but not by much but something to think about if you really do need the speed for say like gaming or streaming 4k stuff everything else is fine but you dont have to use the vpn if you dont want too"

"installation is painful"

"so despite being with norton for several years and having no issue with the actual product i will go elsewhere next year"

"i lost way to much time trying to sort this out"

"one of the few other programs that gets better reviews gave me so many false positives that i abandoned it for norton some time ago and i have not regretted this"

"and i have returned it"

"it's currently working and i don't notice it slowing down my performance"

"the whole process doesn't work"

"5 months of sub left i uninstalled it and replaced it i got anti virus software to stop pop ups ect but the anti virus is responsible for spamming me with crap every day"

"waste of money unless you know your computer does not need cleaning protection which i though this would do"

"couldn't load it waste of time"

"the offer price was too good to ignore but for some reason i did have a little trouble downloading this device mainly because the internet address needed to download refused to log on saying this page was no longer available i tried several times and finally managed ittime will tell if i have made the right choice but mcafee has a good reputation so hopefully all will be well"

"background: i originally had this protection on my laptop but on expiry i deleted it and tried some "free" antivirus software"

"spent all afternoon trying to install this a complete waste of time i kept getting error code contact customer support the chat link didn’t work and after about 5 attempts to get through to the phone line i finally got through to be told it was a bad line and they would call back and i’m still waiting"

"awful software would give this 0 5 if possible"

"total waste of money"

"total scam"

"i've stuck with mcafee for a couple of years now it's pretty unobtrusive working steadily in the background and appears to do the job"

"my pc was infected with virus and it's slowed down"

"this has been a complete disaster especially as there is no way of requesting a refund from amazon"

"i spent two days installing it no success waste of time and money!"

"this is now installed and working along with the fire wall that i already had"

"i'm nopt sure if it's just selected when they try to scam people as i've read positive reviews and consumers saying it worked"

"uninstalled mcafee"

"i found it very difficult to install"

"we spoke to mcafee who were unhelpful and ended up trying to sell us a much more expensive product and didn't help at all"

"it is an absolute scam didnt install at all even with mcafee support do not buy this item"

"value for money but the having to download and run two programmes in order to load the programme you want seems to be a way of pushing people toward using the much more expensive auto renewal "

"it was apricot both these scares were awful"

"many customers were very unhappy and many were favourable"

"6 i was getting the below error: unsupported operating system you are attempting to download a mac application to an unsupported operating system"

"i am a returning customer to mcafee so i needed the code to extend my subscription"

"it wouldnt download to my phone total waste of money"

"having purchased a laptop with a trial version of mcafee i did think i should remove the program before installing"

"the free version was ok but it became tiresome continually receiving 'upgrade' prompts so i decided to go back to what i knew well mcafee"

"i had slight issues with downloading the software because it's not clear where you download this from and i think this is the reason for most of the 1 star ratings"

"the full amount was returned immediately but the device itself is still useless hopefully contacting mcafee will help to give some insight into how this horrendous license can be removed and i can switch back to norton avoiding any future issues"

"wasn't sure whether to buy this or not due to all the negative reviews but as it was only cheap i gave it a go"

"eventually gave up and bought and downloaded an alternative brand's software and yes"

"i was directed to a phone number claiming to be able to the solve the problem but i became suspicious when i was asked to allow him to control my computer so i shut down my computer and claimed a refund"

"you will just receive an error code and only after searching the comments here did i find the answer"

"to get around this i had to uninstall and reinstall mcafee to get my true 12 month subscription"

"usual nonsense from mcafee"

"the offer price was too good to ignore but for some reason i did have a little trouble downloading this device mainly because the internet address needed to download refused to log on saying this page was no longer available i tried several times and finally managed ittime will tell if i have made the right choice but mcafee has a good reputation so hopefully all will be well"

"i therefore leave the software to manual renew"

"the link doesn’t work the code cannot be activated a fake and inoperable"

"i got a friend to help me as i am not very good using a computer"

"i’ve used mcafee for a few years and found it to be good but would not recommend this method of buying it as you will just waste your money"

"5 months of sub left i uninstalled it and replaced it i got anti virus software to stop pop ups ect but the anti virus is responsible for spamming me with crap every day"

"amazon doesnt refund either so i am stuck!"

"since i did not follow this link i can't be certain but this could explain why 'negative reviewers' have had a problem so only follow amazon link site for installation would be my advice"

"**beware** if you have allowed your old subscription to expire a few months and then purchase this code the default setting for renewal is to continue on from your old subscription date in my case my old one expired in october i purchased this one in december and mcafee wanted this subscription to last until next october!"

"avoid at all costs"

"having purchased a laptop with a trial version of mcafee i did think i should remove the program before installing"

"slow and awkward to load"

"really expensive after that"

"i tried the on line help which they offered to get the support team to call me but by this time i was frustrated and gave up"

"false economy"

"it caused the cpu to be used at 99% permanently which caused overheating and the battery to die faster charge slower and the battery actually bulged out of the casing in the end"

"some one took control of my laptop when i entered the code and tried to make me pay £150 to stop"

"waste of money and time "

"the software seems to work fine but i had a problem with passwords and had to call customer support 48 minutes later i am still needing help"

"don't buy code will not work and no refund very poor from amazon"

"the full amount was returned immediately but the device itself is still useless hopefully contacting mcafee will help to give some insight into how this horrendous license can be removed and i can switch back to norton avoiding any future issues"

"so this was a waste of time and there's no refund option!"

"too difficult to download and when downloading it keeps freezing and restarting and you have to keep clearing out the messages to buy the yearly auto subscription for mor computers"

"can't for the life of me why some people have had problems"

"don't bother waste of £9"

"i am unable to use use this"

"all this for software that when opened was running slow was not as good as norton and cost me thousands"

"despite numerous attempts software would not download"

"mcafee total protection would not load it kept looping around "restart device" i tried all mcafee's web site fixes with no joy"

"i don't find it too intrusive"

"i cant find any support when i did find a website i was directed to bt whom im not with im so unhappy all i want is my activation code since i paid for it"

"this product is awful i payed for it then got rung by someone i couldn’t understand then got told that i needed to spend £200 more and instantly got hung up on when i said i can’t get that i want a refund"

"it was a good price so can’t complain just a bit frustrating as needed to upgrade system higher than advertised then remove all traces of the old anti virus even installing was a bit of a faff so i’d advocate you need patience"

"this also stalled and froze"

"i'm using windows 10"

"i was unable to down load"

"he hurriedly scrolls through pages on screen and finally arrives at the final screen which shows that there is a multitude of trojans and viruses on your pc which are preventing the software from being installed"

"i have still not been able to download this software no one from mcafee comes back to me"

"i know the practice is not new but it is still annoying"

"it's not the best security but you carnt go wrong for price would recommend"

"i already had mcafee that’s had expired"

"my computer to which i answered but i already have macafee installed i just want to update and renew for the coming year as my previous subscription was coming to and end but they persisted in pressing and pressing informing me that macafee protection does not include protection against trojans i replied thank for the information and i will definitely not purchase this product then but so far i do not know how much i have been charged for the exercise"

"this is fake stay away do not buy"

"product would not load so had to phone support where mcafee tried to sell me £100's of software to rectify the 1000 problems on my old laptop"

"little did i realise that the anti virus software in the total protection package the main reason for buying the software isn't compatible with windows 10 s mode"

"i bought a laptop with a 1 month free mcafee av software"

"99 and possibly having a lot of hassle installing the software seemed better than shelling out £56"

"it is not fit for purpose and should be refundable under law but it is not shame on you amazon do not buy this"

"what a load of crap i just tried to install it and was given the wrong code my advice … do not buy !"

"it will not install and you get a message suggesting you call the telephone number displayed"

"no probs with this was just a lot cheeper to get it this way"

"now have a free version from work so will not be renewing"

"so uninstalled useing mcpr and then ran 'pre instal tool' which fixed a couple of things"

"just a ploy by mcafee to get you to purchase another product"

"it is an absolute scam didnt install at all even with mcafee support do not buy this item"

"the link doesn’t work the code cannot be activated a fake and inoperable"

"do not purchase this is a scam completed unsuccessful download phone call followed from mcafee remotely took over my laptop saying i needed network firewall at £100 ++++ as no security would get thru some autobot blah blah said i'd speak to partner phone goes dead amazon no help funny thou downloaded"

"i will investigate don't by this product"

"he hurriedly scrolls through pages on screen and finally arrives at the final screen which shows that there is a multitude of trojans and viruses on your pc which are preventing the software from being installed"

"i was unable to install this software as i could not find the code"

"i try more than 20 times to install with no use wasting my time for couple of days "

"a waste of time a waste of effort & a waste of money!"

"i cant find any support when i did find a website i was directed to bt whom im not with im so unhappy all i want is my activation code since i paid for it"

"5 months of sub left i uninstalled it and replaced it i got anti virus software to stop pop ups ect but the anti virus is responsible for spamming me with crap every day"

"99 i can't complain about the price "

"then stopped"

"wasn't sure whether to buy this or not due to all the negative reviews but as it was only cheap i gave it a go"

"i saw quite a few bad reviews on this product but i still decided to give it ago as my it guy at work told me to do the installation through one of these email codes and it's cheap"

"it needs to be shut down"

"a message came up that my code had been used but failed to download"

"too difficult to download and when downloading it keeps freezing and restarting and you have to keep clearing out the messages to buy the yearly auto subscription for mor computers"

"had a problem with the download and had to contact mcafee helpline to assist"

"norton360 delux in minutes no problems at all no network do not purchase 💸💸💸💸 money spent on nothing!"

"definitely a scam!"

"i don't think it works"

"it’s a scam !"

"i assume everyone knows that when you delete something it only disappears from view it isn't removed from your device completely unless you use a shredding tool like the one with mcafee"

"having purchased a laptop with a trial version of mcafee i did think i should remove the program before installing"

"definitely not total protection "

"no good being cheap if it wont load mcafee more like mcripoff"

"following a re start the mcafee software finished installing and all is now 1 day in good!"

"whatever i tried including mcafee's own stinger software to sort any problems with my computer which there were none it will not install over 34%"

"entered code immediately error comes up "

"no this product is no good for my pc"

"the reason i purchased online was so that i didn't have to speak to anyone imagine my disappointment when said code was accepted took all my security details then said i had to phone the helpline after giving all my details already doesnt feel very secure not on!"

"no chance of that happening"

"phoned ee never heard of it "